

Mapping
Map all your customers’ journeys, highlighting interactions and organizing them into macro-flows.
CJ
Search for a individual
ab
cc
sd
ss
af
CJ
Enter the technical data of the proposal
ab
cc
sd
ss
af
CJ
Check the data of the asset to be insured
ab
cc
sd
ss
af
CJ
Select the guarantees
ab
cc
sd
ss
af
Monitoring
Keep track of all your customers’ pain points and opportunities emerged from qualitative and quantitative research.

CJ Insurance policy creation
Improving
Design the solutions for each identified problem and keep track of them assigning their priority.
Flow 1
Car insurance policy creation
Pain Points
10
8
6
Users
ab
cc
sd
ss
af
Flow 2
Life insurance policy creation
Pain Points
10
8
6
Users
ab
cc
sd
ss
af

Start the experience transformation with Gumly

x