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Introducing Gumly

Mapping, monitoring and improving your customers’ experience.

Gumly - Helping companies in their experience transformation
Map customers' journeys

Mapping

Map all your customers’ journeys, highlighting interactions and organizing them into macro-flows.

CJ
Search for a individual
ab
cc
sd
ss
af
CJ
Enter the technical data of the proposal
ab
cc
sd
ss
af
CJ
Check the data of the asset to be insured
ab
cc
sd
ss
af
CJ
Select the guarantees
ab
cc
sd
ss
af

Monitoring

Keep track of all your customers’ pain points and opportunities emerged from qualitative and quantitative research.

Track pain points and opportunities

Improving

Design the solutions for each identified problem and keep track of them assigning their priority.

Flow 1
Car insurance policy creation
Pain Points
Great! No pain points!
10
8
6
Users
ab
cc
sd
ss
af
Flow 2
Life insurance policy creation
Pain Points
Great! No pain points!
10
8
6
Users
ab
cc
sd
ss
af
Find solutions and assign priority

Start the experience transformation with Gumly

Gumly and the experience transformation

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